What’s included with your Castaway Bay stay — and what costs extra
Every paid Castaway Bay room includes daily indoor waterpark access for registered guests, complimentary Wi‑Fi, and free self parking. Extras you should expect to pay for include meals at the on‑site restaurants, spa treatments, arcade/bowling/mini‑golf games and any specialty services or rentals.
In this guide
What’s included in every room rate
Every registered guest receives daily indoor waterpark passes (wristbands required) that cover the resort’s indoor waterpark during posted hours. Complimentary Wi‑Fi and free self parking are also included with a room.
Rooms include standard in‑room features like a mini‑fridge and microwave, air conditioning, and cable TV. The property is smoke‑free and offers 24‑hour front desk service and safe‑deposit boxes.
- Daily indoor waterpark access (wristband required)
- Free Wi‑Fi throughout rooms and public areas
- Free self parking on site
- In‑room mini‑fridge and microwave
- 24‑hour front desk and safe‑deposit boxes
| Room type | Sample bedding options | Waterpark access |
|---|---|---|
| Family Room, 1 Bedroom | 1 King Bed or 2 Twin Bunk Beds | Included |
| Standard Room | 2 Double Beds and 1 Twin Sofa Bed or 2 Queen Beds | Included |
| Standard Room, Bay View | 2 Double Beds and 1 Twin Sofa Bed or 2 Queen Beds | Included |
Waterpark details and hours
The indoor waterpark is a large, tropically themed facility kept around 82°F year‑round and includes a wave pool and multiple slides, plus a dedicated children’s/toddler area and family play features.
Official posted hours vary by page; the property lists the waterpark as open from 10 AM–8 PM on some pages and 12 PM–8 PM on others. Only registered hotel guests (and birthday‑party bookings) are allowed entry, and wristbands are required.
- Indoor waterpark size listed at about 38,000 sq. ft.
- Features include a wave pool and multiple water slides
- Children’s pool and family play house/toddler area
- Hours: listed as 10 AM–8 PM on one official page and 12 PM–8 PM on another
| Feature | Notes |
|---|---|
| Temperature | Heated to about 82°F year‑round |
| Slides | Multiple slides (sources list 10) |
| Wave pool | Large wave pool included |
What costs extra (on property)
Meals and beverages are not included with the room rate; Castaway Bay operates multiple on‑site restaurants and cafés that charge separately. Breakfast is available for an additional surcharge.
Pay‑as‑you‑go entertainment and services also typically cost extra: the spa, arcade games, bowling, miniature golf, escape room activities, and specialty retail items are offered on site for additional fees or game tokens.
- Full meals at Famous Dave’s, Mama Chetta’s Pizza, High Tide Café (buffet) and other dining outlets
- Spa treatments at The Spa at Castaway Bay (massages, facials, mani/pedi, packages)
- Arcade games in the 6,000‑sq. ft. arcade, bowling lanes, mini golf and escape room
- Any special event or private party packages and some meeting/event services
| Service | Typical status |
|---|---|
| Dining (onsite restaurants & snack bars) | Charged separately from room rate |
| Spa services (The Spa at Castaway Bay) | Extra; booking and fees required |
| Arcade/bowling/mini golf/escape room | Games/activities generally pay‑per‑play or by reservation with fees |
Resort policies that affect cost and access
Check‑in is at 4 PM and check‑out is by 11 AM. Guests may enter the waterpark on their check‑in day before rooms are ready, and may use the waterpark for the entire check‑out day. The primary guest checking in must be at least 18 years old and present a photo ID and credit card at check‑in.
The property does not charge a resort fee; the quoted room price is the full reservation cost with taxes added at checkout. Pets are not allowed (service animals excepted).
- Check‑in: 4 PM; check‑out: 11 AM
- Waterpark access on arrival day and entire check‑out day for registered guests
- Minimum check‑in age: 18 (photo ID & credit card required)
- No resort fee; taxes apply at checkout
- No pets allowed (service animals exempt)
| Policy | Effect on cost/access |
|---|---|
| No resort fee | Quoted rate is the reservation cost; taxes added at checkout |
| Waterpark wristbands | Only registered guests admitted; wristband required |
| Minimum check‑in age 18 | An adult must hold the reservation |
Spa, fitness and special‑use spaces
The Spa at Castaway Bay offers massages, facials, manicures and pedicures, plus package options; spa services and access to some spa areas are charged separately. Guests who book multiple services may receive discounts on some packages.
A 24‑hour fitness center is available to registered guests; the property also lists a separate Grotto/spa hot‑tub area that may be tied to spa bookings. Meeting and event rooms are available for groups and typically involve separate rental and catering charges.
- Spa services are extra (massage, facial, nail services, body treatments)
- Fitness center open 24 hours for registered guests (included)
- Grotto/spa pool areas may require a service or hourly fee in some cases
- Meeting/event rooms and catering incur additional charges
| Facility | Included or Extra |
|---|---|
| Fitness center | Included for registered guests |
| Spa services and Grotto access | Extra (book and pay separately) |
| Meeting/event spaces | Extra (rental and catering fees) |
On‑site dining: what to expect and what pays extra
Castaway Bay lists multiple on‑site dining options that charge per purchase: Famous Dave’s (BBQ), Mama Chetta’s Pizza, High Tide Café (breakfast buffet), Rocket’s Market (café/market) and Sprinkle Shack (desserts/ice cream). Big Daddy’s Snack Shack operates inside the waterpark as a counter‑service option.
Breakfast service is not included in the room rate and is available for an additional fee at the buffet or other outlets. Alcoholic beverages at bars and some restaurants are also charged separately.
- Famous Dave’s — BBQ dinner service (hours vary)
- Mama Chetta’s Pizza — pizza and Italian‑American dishes
- High Tide Café (buffet) — breakfast (surcharge applies)
- Rocket’s Market — coffee, pastries and grab‑and‑go items
- Sprinkle Shack — ice cream and desserts
- Big Daddy’s Snack Shack — food and drinks inside the waterpark
| Dining outlet | Typical offerings |
|---|---|
| Famous Dave’s | BBQ dinner fare |
| Mama Chetta’s Pizza | Pizza and family‑style Italian‑American items |
| High Tide Café / Mango Mike’s | Breakfast buffet (surcharge) |
